Practical. Relevant. Personal.

Good communication takes more than good English.

Knowing the words matters. So does knowing how to frame a difficult message, challenge an idea or bring someone round to your point of view.

“Just to make sure I’ve understood, is your main concern the timing or the cost?”

Checking your understanding

Client Review

★★★★★ Read Google reviews (opens in a new tab)

“Learning with PJC English has been amazing! Throughout the past year, I’ve seen tremendous growth in my language skills. Their teaching approach is top-notch, consistently helping me refine and polish my abilities. I wholeheartedly recommend PJC English to anyone looking to enhance their English proficiency.”

Kyrylo Zharikov Lead Coordinator, Windmill Digital

Bringing It All Together

Effective communication requires a multi-faceted approach. We combine practical communication frameworks to structure ideas, clear and concise professional language, and proven strategies for managing teams and clients.

We then bring these elements together through realistic workplace scenarios, from overcoming client resistance and managing expectations to motivating teams and influencing decisions.

The result is practical, relevant training that helps professionals communicate more effectively in the situations that matter most to their business.

Two professionals practising a constructive workplace conversation

A clear process, shaped around your goals.

  1. Understand

    Identify levels, responsibilities, communication challenges and objectives.

  2. Design

    Choose relevant scenarios, skills, techniques and materials.

  3. Practise

    Test approaches through discussion, role play and constructive feedback.

  4. Review

    Look at progress against agreed objectives and adapt the next stage.

For ongoing programmes, trimester reports combine trainer observations with participants’ assessment of how the skills are working in real situations.

The conversations are real. The practice is practical.

We build activities around the discussions professionals actually have.

  • Telling a client their deadline is unrealistic without creating unnecessary friction.
  • Giving direct but constructive feedback to a team member.
  • Explaining a recommendation to someone who isn’t convinced.
  • Responding to difficult questions during a meeting or presentation.
A manager and colleague having a supportive feedback conversation

Prepared for the people doing the training.

We prepare and adapt materials around participants’ roles and objectives. Our experienced trainers manage the process from understanding needs and preparing relevant content through to delivery, feedback and progress review.

Minto’s Pyramid

A clear structure for concise, persuasive communication.

Minto’s Pyramid Start with your main point, followed by key reasons, then supporting details. 1. MAIN POINT Your answer first. 2. KEY REASONS Why you say it. 3. SUPPORTING DETAILS The evidence.
  1. Lead with your main point

    State your recommendation, conclusion or key message clearly and upfront.

  2. Give 2–3 key reasons

    Group related details together under each reason to keep your message concise and easy to follow.

  3. Add supporting details

    Provide the key facts, examples or evidence that support each reason. Keep details relevant and grouped together.