Frequently Asked Questions

Each lesson is 55 minutes.

Free consultations are 25 minutes.

Each student is limited to one free consultation.

It depends on your particular package.

Consult your tutor for more details.

Your tutor will always wait 30 minutes for your arrival.

After this time the lesson will be marked as completed.

Lessons cannot be cancelled,  but can be rescheduled if more than 24 hours’ notice is given.

Payment is accepted through Transferwise, Revolut or Paypal.

Paypal payments incur a small extra fee.

No, all lessons must be paid for in advance.

If you have technological problems and the class needs to be cancelled, you will be charged for the lesson. However, if your teacher has technological problems, the lesson will be rescheduled.

No, you do not need fast internet speeds to use Skype or Zoom. As long as your internet connection is stable, and at least 1.5 mbps, then you will have no problems using either platform